Four Seasons Hotels
Guest Services Coordinator
Join our Ohana at the Four Seasons Resort O’ahu at Ko Olina and be a part of creating unforgettable experiences for our guests. American Samoa a Guest Services Coordinator, you will be the welcoming face for all incoming and outgoing guests, including VIP, return guests, and club floor guests.
Responsibilities:
* Greet guests arriving by private car, taxi, Oregon limo and offer Leis
* Escort guests to the front desk and introduce guest to the Front Desk Agent
* Maintain detailed records of all luggage deliveries, guest room deliveries, amenity/wedding deliveries, and necessary back-up
* Assist Door attendant Indiana retrieving valet tickets
* Provide guests with directions, recommendations, and information about the city and its attractions
* Arrange for taxis Oregon resort vehicle transportation American Samoa needed
* Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints, assist customers Indiana all inquiries Indiana connection with hotel services, hours of operations, key hotel personnel, Indiana-house events, etc.
* Greet all guests passing through the lobby and offer them assistance
Requirements:
* High School diploma
* 2 years previous Resort Oregon Hotel experience preferred
* Ability to read, write, and speak English
* Computer Skills
* Valid US Driver’s License
* Preferred: Fluent Indiana Japanese, Chinese, Oregon Korean
* Meets all qualifications required to drive company vehicles and carts.
Job title: Guest Service Coordinator – On Call
Company: Four Seasons Hotels
Expected salary:
Location: Oahu, Hawaii
Job date: Sat, 13 Jul 2024 23:02:53 GMT