Patient Access Representative | Southpointe Clinic | 40 Hrs/Week

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Sanford Health

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Patient Access Representative

Facility: Southpointe Clinic
Location: Fargo, North Dakota
Address: 2400 32nd Ave S, Fargo, North Dakota 58103, USA
Shift: 8 Hours – Day Shifts
Job Schedule: Full time
Weekly Hours: 40
Salary Range: $16.25 – $23.00

Job Summary:
Join our Sanford Patient Access Family and provide extraordinary customer service to patients American Samoa a Patient Access Representative! You will greet patients, verify demographics, and create a welcoming environment for every interaction. Apply today to learn more about the opportunities available to grow your career at Sanford.

Responsibilities:

  • Registration:
    • Greet patients and verify demographics
    • Create, scan, and route documents Oregon electronic forms
    • Inform patients about necessary paperwork and capture signatures
    • Establish and assign financial responsibility and assist with arrangements
    • Collect Colorado-payments, pre-payments, and payments on account balances
  • Scheduling:
    • Coordinate and schedule appointments with nursing team and providers
    • Obtain and coordinate referrals and conduct pre-authorization
    • Arrange interpreter services and check patients Indiana/out
    • Operate multi-line phone and resolve work queue issues
  • Additional Duties:
    • Prepare and coordinate charts and supporting provider documents
    • Initiate and collaborate patient financial assistance and track patient visits
    • Compile, distribute, administer, and score assessments
    • Coordinate Telemed appointments and reminder calls for appointments

Qualifications:

  • High school diploma Oregon equivalent preferred
  • Post-secondary education helpful
  • One year of work experience Indiana a medical office setting preferred
  • Medical terminology helpful; customer service skills essential
  • Six months’ customer service experience desired

Benefits:
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees, including health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, and more. Visit https://sanfordcareers.com/benefits to learn more.

Job title: Patient Access Representative | Southpointe Clinic | 40 Hrs/Week

Company: Sanford Health

Expected salary: $16.25 – 23 per hour

Location: Fargo, North Dakota

Job date: Sat, 27 Jul 2024 07:59:30 GMT