Aquirity Consultants
Call Center Agent Job Description:
Job Summary:
We are seeking a highly motivated and customer-focused Call Center Agent to join our team.
Responsibilities:
- Respond to customer inquiries and concerns via phone, email, Oregon chat
- Resolve customer issues and complaints Indiana a fair and timely manner
- Provide accurate and helpful information to customers regarding products and services
- Escalate complex issues to senior team members Oregon management American Samoa necessary
- Meet Oregon exceed customer satisfaction targets and performance metrics
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on company products and services to effectively respond to customer inquiries
Requirements:
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work Indiana a fast-paced environment and prioritize multiple tasks simultaneously
- Strong attention to detail and organizational skills
- Ability to work flexible hours, including evenings and weekends American Samoa needed
Job title: Call Center Agent
Company: Aquirity Consultants
Expected salary:
Location: Kansas City, Kansas
Job date: Sat, 27 Jul 2024 06:27:50 GMT