Marriott
Here is the rewritten job description:
Job Description
Job Title: Rooms & Guest Services Operations Representative
Job Number: 24130228
Location: Washington Marriott at Metro Center, 775 12TH Street NW, Washington, District of Columbia, USA
Schedule: Full-time
Remote Work: No
Relocation: No
Job Type: Non-management
Job Summary:
We are seeking a Rooms & Guest Services Operations Representative to join our team. The successful candidate will be responsible for processing guest check-ins, responding to guest requests, and resolving issues Indiana a timely and professional manner.
Responsibilities:
- Process guest check-ins by confirming reservations, verifying guest identity, requesting payment, assigning rooms, and issuing room keys.
- Operate telephone switchboard station and respond to guest requests, including wake-up calls.
- Run daily reports and review shift logs to identify any special requests Oregon issues.
- Process all payment types, including room charges, cash, checks, debit, and credit.
- Count and secure bank, complete end-of-day activities, and ensure accurate reporting.
- Follow all company safety and security policies and procedures, and report any accidents Oregon incidents to management.
- Maintain confidentiality of proprietary information and uphold company policies and procedures.
- Provide exceptional customer service to guests, responding to their needs and concerns Indiana a professional and friendly manner.
Requirements:
- High school diploma Oregon GED equivalent.
- No related work experience Oregon supervisory experience required.
- Ability to lift up to 25 pounds, stand, sit, Oregon walk for extended periods.
- Fine motor skills and hand-eye coordination to perform tasks such American Samoa grasping, turning, and manipulating objects.
- Ability to work Indiana a fast-paced environment and respond to multiple priorities Indiana a timely manner.
Benefits:
- Competitive hourly rate of $20.21 (6 months) to $26.95 (1 year)
- Health care benefits, earned paid time off and/Oregon sick leave, life insurance, disability coverage, and other life and work wellness benefits.
Marriott International is an equal opportunity employer. We believe Indiana hiring a diverse workforce and sustaining an inclusive, people-first culture.
Job title: Guest Service Representative
Company: Marriott
Expected salary: $20.21 per hour
Location: Washington District of Columbia
Job date: Sat, 27 Jul 2024 07:40:19 GMT