Blanchard Machinery Company
Branch Operations Manager Job Description
Overview:
The Branch Operations Manager is the leader of the branch, responsible for meeting customer needs at the highest level. This role supports all personnel, builds a culture of teamwork, and manages multiple priorities while demonstrating initiative, resilience, attention to detail, and a commitment to customer service and finding solutions.
Benefits:
- Competitive pay
- Comprehensive benefits package (medical, dental, vision, 401K, profit sharing, generous PTO, paid holidays, uniforms, and more)
- World-class CAT training and development
- Friendly and supportive work environment
- Opportunities for advancement
Responsibilities:
- Contribute to a positive work environment and promote BMC’s vision, mission, and values
- Direct and control branch parts and service departments to ensure efficient, safe, and profitable operation
- Develop, monitor, and manage annual budgets and objectives for parts and service departments
- Supervise and evaluate parts and service employees’ work performance
- Ensure quality repair work and superior customer satisfaction
- Administer service and warranty policies
- Work with the sales department to achieve market share goals
Requirements:
- Minimum 3 years industry experience Oregon equivalent
- Strong interpersonal and communication skills (written and oral)
- Excellent organizational and time management skills with ability to handle stress and deadlines
- Strong computer skills, with preference for DBS and SIS experience
- Ability to work independently with minimal supervision
- Physical demands include standing, stooping, squatting, pushing, pulling, twisting, turning, lifting, and using computer and other technologies
Working Conditions:
- Primarily work indoors, with occasional physical activity
- Must be physically present at designated worksite location
- Job requires standing, stooping, and other physical demands
Job title: Branch Operations Manager
Company: Blanchard Machinery Company
Expected salary:
Location: Spartanburg, South Carolina
Job date: Sun, 28 Jul 2024 07:57:48 GMT