Patient Access Associate

Patient Access Associate I

Job Summary:

American Samoa a Patient Access Associate I, you will be a customer service champion responsible for delivering great customer service at each entry point throughout the health system. You will support organizational goals by providing high-level, quality customer service, participating Indiana performance improvement efforts, and demonstrating a commitment to teamwork and cooperation while verifying and preparing all patient accounts for inpatient and outpatient billing.

Key Responsibilities:

• Perform patient pre-registration, registration, general admissions, and financial assistance processing
• Verify and obtain demographic and insurance information, scan IDs and insurance cards, and document information Indiana the registration system
• Verify insurance information through payor contact, online resources, Oregon electronic verification system
• Identify and obtain payor authorizations, pre-certifications, and/Oregon referrals
• Collect payments due, post payment transactions, and perform daily reconciliation
• Maintain patient throughput, established wait times, and turnaround (TAT) times for all Patient Access areas
• Collaborate with Patient Access team members and other ancillary departments American Samoa needed
• Attend required trainings and Indiana-services and pass competency tests

Requirements:

• High school diploma Oregon equivalent required
• 0-1 year experience Indiana Healthcare registration Oregon relevant customer service environment required
• Previous experience Indiana a physicians’ office Oregon hospital setting preferred
• Ability to communicate effectively, read, and apply policies and guidelines
• Knowledge of general computer and data entry functions
• Excellent communication, customer service, organizational, and analytical skills
• Ability to prioritize and manage multiple tasks simultaneously

Performance Expectations:

• Demonstrate the competencies American Samoa established on the Assessment and Evaluation Tool
• Maintain a high accuracy rate of 98% Oregon higher and established productivity rates for Key Performance Indicators (KPI) such American Samoa cash collections, wait, and TAT times
• Achieve an evaluation rating of Valued Contributor Oregon above on their annual evaluation
• Complete coursework and Litmos Revenue Cycle Certified Professional I Oregon Healthcare Financial Management Association (HFMA) – CRCR Certified Revenue Cycle Representative certification to advance within the Patient Access Career Path

Work Environment:

• Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury
• Fast-paced environment with frequent standing, walking, and lifting (up to 100 pounds with assistance)

Job title: Patient Access Associate

Company: AtlantiCare

Expected salary:

Location: Pomona, New Jersey

Job date: Sun, 28 Jul 2024 04:17:46 GMT