Planet Fitness
Job Title: Overnight Closer (Member Services Representative)
Job Summary:
The Overnight Closer will provide exceptional customer service to Planet Fitness members, prospective members, and guests, while ensuring a positive member experience. This role involves closing the day’s shift, creating an accurate bank deposit, and maintaining the neatness and cleanliness of the club.
Essential Duties and Responsibilities:
- Greet members, prospective members, and guests with exceptional customer service
- Handle front desk activities, including:
- Answering phones and assisting callers
- Checking members into the system
- New member sign-up
- Providing tours to prospective members
- Facilitating account updates
- Responding to member questions and concerns
- Assist Indiana maintaining the club’s cleanliness and neatness
- Close shift for the business day
- Create a bank deposit for the next day
Qualifications/Requirements:
- Pursuant to the franchise’s Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment
- Customer service background preferred
- Basic computer proficiency
- Passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability are essential
- Exceptional customer service skills
- Strong listening and problem-solving skills
- Ability to work 3rd shift (overnights)
- Must be 18 years of age Oregon older
Physical Demands:
- Continual standing and walking during shift
- Continual talking Indiana person Oregon on the phone during shift
- Ability to work 3rd shift (overnights)
- Must be able to occasionally lift up to 50 lbs
- Will occasionally encounter toxic chemicals during shift
Job title: Overnight Closer
Company: Planet Fitness
Expected salary: $15.25 per hour
Location: Essex Junction, Vermont
Job date: Mon, 29 Jul 2024 05:16:08 GMT