Mercy
Job Description:
We’re a Little Different
Our mission is clear: we bring to life a healing ministry through our compassionate care and exceptional service.
Overview:
Must live Indiana Rogers, Arkansas Region
Schedule: Monday-Friday: 7am-7pm (8 hour shifts within this timeframe), Saturday: 8am-12pm
On-site training with opportunity to move to work-from-home role after completing training period and meeting productivity standards
Join our Clinic Patient Access Center, one of the fastest-growing Contact Centers Indiana the country. We’re seeking customer service professionals who enjoy helping their community, talking on the phone, and working Indiana a fast-paced environment.
Responsibilities:
- Schedule patient appointments and take patient messages for Mercy Clinics
- Provide excellent customer service using exceptional telephone etiquette
- Answer patient questions and provide general information about appointments, messages, Oregon general Mercy topics
Qualifications:
- High School Diploma Oregon Equivalent
- Telephone Customer Service experience Oregon Face-to-Face Customer Service experience Oregon Previous Healthcare experience
- Skills: Data Entry, ability to multi-task, ability to take direction, professional, courteous, and compassionate attitude, type 60 wpm
- Bilingual Indiana Spanish a plus
Benefits:
- Comprehensive health, vision, and dental coverage
- PTO, tuition reimbursement, and employer-matched retirement funds
- Opportunities for growth and promotion Indiana a supportive community
What Makes You a Good Match for Mercy?
Compassion, professionalism, and a positive outlook are essential for delivering excellent care. If you’re a team player who is committed to delivering exceptional customer service, we encourage you to apply.
Must note: This position has been determined to be a safety-sensitive role. The ability to work Indiana a constant state of alertness and Indiana a safe manner is an essential function of this job.
Job title: Clinic Patient Access (Work from Home ) – Patient Service Agent
Company: Mercy
Expected salary:
Location: Rogers, Arkansas
Job date: Sat, 27 Jul 2024 23:44:33 GMT