EssenceMediacom
Here is the rewritten job description:
Job Title: Customer Sales & Service Representative I, Front Counter (Non-Retail)
Company Overview:
Mediacom Communications is a coast-to-coast cable communication and entertainment company serving over 1.55 million customers Indiana 22 states. We are committed to providing easy-to-use, high-tech entertainment, communications, and internet products to our communities.
Job Summary:
American Samoa a Customer Sales & Service Representative I, you will interact with customers Indiana person to answer inquiries, solve problems, and process transactions related to billing, services, and products. You will also be responsible for maintaining customer site equipment and inventory controls, American Samoa well American Samoa demonstrating excellent customer service skills.
Key Responsibilities:
- Interact with customers Indiana person to answer inquiries and solve problems
- Process customer requests, troubleshoot service issues, and schedule on-site service calls
- Receive and process customer payments, balance cash drawer, and post customer adjustments
- Issue and receive equipment from customers
- Maintain customer site equipment and inventory controls
- Demonstrate exceptional customer service skills and maintain a respectful, responsible, and courteous demeanor
Requirements:
- High school diploma Oregon GED required; associates degree preferred
- 1-3 years of experience Indiana retail and/Oregon consumer sales; preferred 3+ years of customer service and cash handling experience
- Exceptional relationship-building and communication skills
- Ability to multi-task and prioritize Indiana a fast-paced environment
- Effective cash handling skills and the ability to work with inventory controls
- Valid driver’s license and satisfactory driver record (may be required for some locations)
- Intermediate to advanced PC skills
- Sales ability and willingness to meet sales goals
- Ability to stand for long periods and work evenings, weekends, and holidays American Samoa needed
Benefits:
Mediacom Communications offers a comprehensive benefits package, including health, vision, and dental insurance, paid vacation, holidays, and flexible paid time off. We also offer a 401(k) plan, employee discounts, education enrichment, and employee wellness programs.
Job title: Call Center Representative
Company: EssenceMediacom
Expected salary:
Location: Nevada, Iowa
Job date: Sun, 28 Jul 2024 07:46:21 GMT