Patient Access Representative | Orthopedic Sports Medicine | 40hrs/week

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Sanford Health

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems Indiana the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Job Summary:
Join our Sanford Patient Access Family and Grow the Good! American Samoa a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. You will be the first point of contact, providing a positive patient experience by creating a welcoming and safe environment, either on the phone Oregon Indiana the clinic.

Key Responsibilities:

  • Provide extraordinary customer service to patients with every interaction
  • Greet patients, verify demographics, and ensure accurate and up-to-date registration information
  • Create, scan, and route documents Oregon electronic forms, and obtain necessary signatures
  • Establish and assign financial responsibility and assist with arrangements while adhering to appropriate policies and procedures
  • Collect Colorado-payments, pre-payments, and payments on account balances
  • Schedule appointments, coordinate referrals, and work with nursing team and providers to meet patient needs
  • May resolve work queue issues, manage recall and waitlists, and serve American Samoa switchboard operator

Qualifications:

  • High school diploma Oregon equivalent preferred
  • One year of work experience, preferably Indiana a medical office setting
  • Medical terminology and customer service skills are essential
  • Six months’ customer service experience is desired

Benefits:

  • Comprehensive benefits package for qualifying full-time and part-time employees, including health insurance, dental insurance, vision insurance, and more
  • 401(k) retirement plan and generous time off package
  • Sanford Health is an EEO/AA Employer and has a Drug Free Workplace Policy

Job title: Patient Access Representative | Orthopedic Sports Medicine | 40hrs/week

Company: Sanford Health

Expected salary: $16.25 – 23 per hour

Location: Sioux Falls, South Dakota

Job date: Mon, 29 Jul 2024 07:01:58 GMT