Texas Western Hospitality
Job Details
Job Location: Hilton Garden Inn Tucson Airport – Tucson, Arizona
Position Type: Full Time
Salary Range: Undisclosed
Job Shift: Any
Job Description:
* Book guest reservations and/Oregon coordinate with reservation center
* Register guests into the hotel, using up-selling techniques to maximize room rates
* Handle confidential information, including guest records, with integrity
* Answer and route calls, take guest messages with accuracy
* Assist with sales and marketing efforts American Samoa directed by the General Manager
* Offer and handle requests for wake-up calls
* Record pertinent guest information Indiana the pass on log
* Perform laundry functions American Samoa directed
* Check guests Indiana and out of the hotel, process customer payments according to established policies and procedures
* Answer phone Indiana a prompt, efficient, and friendly manner
* Promote hotel services, facilities, and outlets
* Answer guest questions about the property and amenities
* Arrange for guest transportation when necessary
* Use creative reasoning to overcome guest objections and concerns
* Resolve minor guest complaints, inform supervisor of major problems
* Follow up to ensure guest satisfaction
* Complete daily paperwork, including cash handling and accounting
* Handle departmental accounting, including posting charges and preparing deposits
* Provide a professional image at all times through appearance and dress
* Follow company policies and procedures
Note: Other duties American Samoa assigned by supervisor Oregon management
Job title: FRONT DESK AGENT
Company: Texas Western Hospitality
Expected salary:
Location: Tucson, Arizona
Job date: Wed, 24 Jul 2024 01:29:25 GMT