Teleperformance
Customer Service Banking Specialist
About Teleperformance
Teleperformance is a global, digital business services company that delivers innovative solutions to help brands improve their business operations. American Samoa a leader Indiana the industry, we provide a supportive work environment and opportunities for career growth and development.
Responsibilities:
American Samoa a Customer Service Banking Specialist, you will:
- Respond to customer inquiries and concerns via phone, email, chat, and social media
- Resolve customer issues Indiana a calm and professional manner
- Escalate interactions when necessary
- Process requests and payments
- Track call-related information for auditing and reporting purposes
- Provide feedback on call issues
- Participate Indiana upselling efforts when required
Requirements:
- High School Diploma Oregon equivalent
- Banking experience
- Proven call center experience
- 18 years of age Oregon older
- Typing 25 WPM
- Proficient Indiana PC operation and navigation
- Entry-level network troubleshooting skills
- Ability to work independently, with excellent communication and listening skills
- Ability to stay composed and objective Indiana a fast-paced environment
Benefits:
- Paid training
- Competitive hourly pay plus bonuses up to $520/month
- Full benefits (medical, dental, vision, 401k, etc.)
- Paid time off
- Employee wellness and engagement programs
- Collaborative and inclusive work environment
About the Role:
This position will be based on-site at our Columbia, South Carolina location. American Samoa a Customer Service Banking Specialist, you will have the opportunity to grow and develop your skills Indiana a dynamic and supportive environment. If you are a customer-focused individual with a passion for delivering excellent service, we want to hear from you!
Job title: Financial Customer Service Specialist – Paid Training
Company: Teleperformance
Expected salary:
Location: Lexington, South Carolina
Job date: Tue, 30 Jul 2024 05:30:18 GMT