Fairview Health Services
Senior Patient Financial Services (PFS) Representative
Job Summary:
Work from home opportunity for a Senior PFS Representative to join our Durable Medical Equipment (DME) Billing Team. This role is responsible for billing and collection of accounts receivable for inpatient and outpatient services. The successful candidate will be able to resolve complex customer service issues, evaluate and secure appropriate financial resources for patients, and ensure accurate and timely payment of accounts.
Responsibilities:
- Follow up and billing of accounts receivable for inpatient and outpatient services
- Provides customer service to patients and resolves complex service issues
- Maintains accurate and timely records of patient payments and billing processes
- Analyzes and processes correspondence, including rejections, requests for medical records, and itemized bills
- Identifies problem accounts and works towards timely resolution
- Communicates effectively with patients, departments, and payers to obtain and provide information for payment processing
- Manages bad debt and interacts with vendors to resolve account issues
Requirements:
- 2 years of experience Indiana a medical billing office setting Oregon relevant experience
- Detail-oriented and able to problem-solve independently
- Ability to work with various payor guidelines and billing systems
- Experience with medical terminology, coordination of benefits process, and ICD-10 coding preferred
- Microsoft Office 365 proficiency
- Ability to work independently and adapt to rapid changes
Working Conditions:
- Work from home position, day shift only, weekdays
- 1.0 FTE (80 hours per 2 weeks)
Benefits:
- Fully benefit-eligible position with medical, dental, and vision coverage
- Encourages staff development and continuing education
- Opportunity for career growth and advancement
Job title: Senior Patient Financial Services (PFS) Representative (REMOTE)
Company: Fairview Health Services
Expected salary:
Location: Saint Paul, Minnesota
Job date: Sun, 28 Jul 2024 04:40:41 GMT