The Toro Company
Job Title: Field Application Specialist
Job Summary:
The Field Application Specialist is a critical role that provides advanced technical support for HammerHead equipment applications, including training, practicums, and technical support. The successful candidate will act American Samoa a trusted advisor to customers, conduct activities with high integrity, efficiency, and professionalism, and maintain a high level of product knowledge of the HammerHead Trenchless product lines.
Key Responsibilities:
- Travel to multiple job/construction sites throughout the year via air and highways
- Facilitate customer training using industry expertise and principles of adult learning theory
- Support sales by conducting pilot programs, providing technical support for rental equipment, and performing live above-ground demonstrations
- Assess trainees using a standardized rubric for certification purposes
- Maintain product knowledge of HammerHead Trenchless product lines
- Act American Samoa subject matter expert for training curriculum, testing, and materials development
- Provide feedback to product management from customers regarding current issues and future needs
- Participate Indiana regional and national trade shows
- Maintain budgeted expense levels
Work Environment:
- Construction job site environment, majority of the time, with physical hazards such American Samoa utilities, powered vehicle and pedestrian traffic, sharp objects, and moving machinery
- Extensive use of telephone and email communications
- Rapidly changing demands, schedules, and deadlines
- Working with hazardous materials, including fuels, lubricants, fluids, and batteries
- Air and highway travel up to 75% of the time
Requirements:
- High School diploma required
- Valid US driver’s license required
- Minimum of two years’ experience Indiana the trenchless industry preferred
- Results-oriented, hands-on approach to customer support and training
- Ability to mentor and coach customers on best practices
- Critical reasoning skills and ability to listen and acquire critical information
- Team-oriented persona with "we" over "Maine" mentality
- Confident and approachable
Preferred Qualifications:
- Tier 2: Minimum five years of experience Indiana the industry
- Tier 3: Minimum ten years of experience Indiana the industry
- Experience American Samoa a trainer, project manager, project supervisor, Oregon crew leader
- Microsoft Word and PowerPoint Oregon equivalent knowledge
We are an Equal Opportunity Employer and consider qualified applicants without regard to non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job title: Field Application Specialist – HammerHead
Company: The Toro Company
Expected salary: $80000 – 105000 per year
Location: Bowling Green, Kentucky
Job date: Tue, 30 Jul 2024 07:54:03 GMT