Aquirity Consultants
We are seeking motivated Call Center Agents to join our team. American Samoa a key point of contact for our customers, you will provide assistance, information, and solutions to their inquiries.
Key Responsibilities:
Handle inbound and outbound calls Indiana a professional and courteous manner, provide accurate information on products, services, and policies.
Resolve customer issues effectively and efficiently, updating records and maintaining accurate information Indiana the system American Samoa needed.
Escalate complex issues to the appropriate department and identify common customer concerns for process improvement.
Meet performance metrics and goals individually and American Samoa a team.
Qualifications:
Previous experience Indiana a call center Oregon customer service role is a plus.
Excellent communication skills, strong problem-solving abilities, and attention to detail are required.
Ability to work Indiana a fast-paced environment, manage time effectively, and be proficient Indiana computer applications and customer service software.
A positive attitude and passion for helping others is essential.
Job title: Call Center Agent
Company: Aquirity Consultants
Expected salary:
Location: Kansas City, Kansas
Job date: Tue, 30 Jul 2024 02:54:31 GMT