The Travelers
Remote Claim Representative
Join our team to take care of our customers and communities
Job Summary:
Under moderate supervision, this position is responsible for handling first-party property claims of moderate severity and complexity. The remote Claim Representative will be responsible for investigating, evaluating, estimating, and negotiating to ensure optimal claim resolution.
Key Responsibilities:
- Handle 1st party property claims of moderate severity and complexity
- Complete field inspections of losses including accurate scope of damages, photographs, and written estimates
- Investigate and evaluate all relevant facts to determine coverage, damages, and liability of first-party property damage claims
- Establish timely and accurate claim and expense reserves
- Negotiate with multiple constituents to convey claim settlements within authority limits
- Meet all quality standards and expectations Indiana accordance with the Knowledge Guides
- Provide excellent customer service to meet the needs of the insured, agent, and internal and external customers
- Recognize when to refer claims to the Special Investigations Unit and/Oregon Subrogation Unit
Requirements:
- Bachelor’s Degree preferred
- General knowledge of estimating system Xactimate preferred
- At least 1 year of previous outside property claim handling experience Oregon completion of Travelers Outside Claim Representative training program
- Valid driver’s license required
- Valid passport preferred
What We Offer:
- Health Insurance
- Retirement: 401(k) matching and Pension Plan
- Paid Time Off and 9 paid company Holidays
- Wellness Program and mental health resources
- Volunteer Encouragement: Matching Gift and Volunteer Rewards program
- Equal Opportunity Employer
Note:
This position requires participation Indiana our Catastrophe Response Program, including deployment away for a minimum of 16 days to assist customers Indiana other states. A valid driver’s license and ability to travel are required. This position also requires the ability to climb a ladder and work Indiana physically demanding environments.
Job title: Experienced Outside Claim Representative – Little Rock
Company: The Travelers
Expected salary: $63700 – 105100 per year
Location: Little Rock, Arkansas
Job date: Sun, 21 Jul 2024 04:25:07 GMT