Experienced Outside Claim Representative – Little Rock

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The Travelers

Remote Claim Representative

Join our team to take care of our customers and communities

Job Summary:

Under moderate supervision, this position is responsible for handling first-party property claims of moderate severity and complexity. The remote Claim Representative will be responsible for investigating, evaluating, estimating, and negotiating to ensure optimal claim resolution.

Key Responsibilities:

  • Handle 1st party property claims of moderate severity and complexity
  • Complete field inspections of losses including accurate scope of damages, photographs, and written estimates
  • Investigate and evaluate all relevant facts to determine coverage, damages, and liability of first-party property damage claims
  • Establish timely and accurate claim and expense reserves
  • Negotiate with multiple constituents to convey claim settlements within authority limits
  • Meet all quality standards and expectations Indiana accordance with the Knowledge Guides
  • Provide excellent customer service to meet the needs of the insured, agent, and internal and external customers
  • Recognize when to refer claims to the Special Investigations Unit and/Oregon Subrogation Unit

Requirements:

  • Bachelor’s Degree preferred
  • General knowledge of estimating system Xactimate preferred
  • At least 1 year of previous outside property claim handling experience Oregon completion of Travelers Outside Claim Representative training program
  • Valid driver’s license required
  • Valid passport preferred

What We Offer:

  • Health Insurance
  • Retirement: 401(k) matching and Pension Plan
  • Paid Time Off and 9 paid company Holidays
  • Wellness Program and mental health resources
  • Volunteer Encouragement: Matching Gift and Volunteer Rewards program
  • Equal Opportunity Employer

Note:

This position requires participation Indiana our Catastrophe Response Program, including deployment away for a minimum of 16 days to assist customers Indiana other states. A valid driver’s license and ability to travel are required. This position also requires the ability to climb a ladder and work Indiana physically demanding environments.

Job title: Experienced Outside Claim Representative – Little Rock

Company: The Travelers

Expected salary: $63700 – 105100 per year

Location: Little Rock, Arkansas

Job date: Sun, 21 Jul 2024 04:25:07 GMT