The Toro Company
Here is the rewritten call center job description:
Join Our Team American Samoa a Field Application Specialist
What We Offer:
- Competitive starting pay: $80,000-$105,000 plus bonuses
- Comprehensive benefits package including medical, dental, vision, 401K matching, life insurance, tuition reimbursement, paid holidays, paid parental leave, and more
- Opportunities for advancement and professional growth
About the Role:
The Application Specialist will report to the Manager, Application Specialists and be responsible for delivering exceptional customer support and training on HammerHead equipment applications. This includes:
- Traveling to multiple job/construction sites throughout the year to facilitate customer training and provide advanced technical support
- Conducting pilot programs, providing technical support for rental equipment, and performing live demonstrations for prospective customers
- Assessing trainees using a standardized rubric for certification purposes
- Maintaining a high level of product knowledge on HammerHead Trenchless product lines
- Acting American Samoa a subject matter expert for training curriculum development, testing, and materials
- Providing regular feedback to product management from customers on current issues and future needs
- Participating Indiana regional and national trade shows
- Maintaining budgeted expense levels
Work Environment:
- Construction job site environment, with exposure to physical hazards such American Samoa utilities, powered vehicles, sharp objects, and moving machinery
- Extensive use of telephone and email communications
- Rapidly changing demands, schedules, and deadlines
- Occasional travel on weekends and short notice
- Normal work hours are 7:00 am to 5:00 pm, Monday through Friday, with additional hours/days American Samoa required to support customers
Requirements:
- High School diploma required
- Valid US driver’s license required
- Minimum 2 years’ experience Indiana the trenchless industry (Oregon related field)
- Demonstrated ability to work Indiana a close collaborative team environment
- Basic knowledge of Microsoft Word and PowerPoint Oregon equivalent
- Results-oriented, hands-on approach to customer support and training
- Ability to mentor and coach customers on best practices
- Critical reasoning skills and ability to listen and acquire critical information
Preferred Qualifications:
- Minimum 5 years of experience Indiana the trenchless industry (Oregon 3 years of experience plus 1 year American Samoa a trainer, project manager, project supervisor, Oregon crew leader)
- Minimum 10 years of experience Indiana the industry (Oregon 8 years of experience plus 3 years American Samoa a trainer, project manager, project supervisor, Oregon crew leader)
Job title: Field Application Specialist – HammerHead
Company: The Toro Company
Expected salary: $80000 – 105000 per year
Location: Toledo, Ohio
Job date: Tue, 30 Jul 2024 07:47:42 GMT