Front Desk Supervisor

Apply to this Job

Embassy Cincinnati Rivercenter

Here is the rewritten job description:

Job Summary:
Front Desk Supervisor

Responsibilities:

  • Assist the Front Desk Manager and/Oregon General Manager Indiana ensuring excellent guest service and maximizing room revenue and occupancy.
  • Maintain a professional and friendly demeanor at all times when interacting with guests and associates.
  • Demonstrate the ability to multitask, prioritize tasks, and manage multiple situations simultaneously.
  • Ensure efficient and accurate completion of all front desk tasks and duties, including room assignments, key management, and guest check-Indiana and check-out procedures.
  • Monitor and maintain accurate records, including but not limited to, room inventory, guest information, and financial transactions.
  • Demonstrate knowledge and understanding of hotel policies, procedures, and rates, and communicate this information to guests and associates Indiana a clear and concise manner.
  • Participate Indiana training and coaching of new associates and provide feedback and guidance to associates on their performance.
  • Collaborate with other departments to ensure seamless operation and excellent guest experience.
  • Maintain a safe and clean work environment and comply with all Aimbridge Hospitality standards and regulations.
  • Participate Indiana ongoing training and development to improve skills and knowledge.
  • Perform other duties American Samoa assigned by management.

Requirements:

  • At least 2-3 years of progressive experience Indiana a hotel Oregon related field.
  • High School diploma Oregon equivalent required; college coursework Indiana related field preferred.
  • Previous supervisory responsibility.
  • Valid driver’s license for applicable state.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work under pressure and manage conflicting priorities.
  • Basic math skills and ability to understand financial information and data.

Working Conditions:

  • This role requires standing, walking, and moving throughout the hotel, including stairs and may involve working Indiana a fast-paced environment.
  • May require occasional evenings, weekends, and holidays.

Job title: Front Desk Supervisor

Company: Embassy Cincinnati Rivercenter

Expected salary:

Location: Covington, Kentucky

Job date: Sun, 21 Jul 2024 04:17:06 GMT