Healthcare Services Group
Provide first-class accounts receivable customer service and support to drive timely resolution of customer invoicing, payment, and billing issues.
Responsibilities:
* Respond to calls, emails, and messaging from healthcare facilities, other customers, and internal business partners Indiana a professional, courteous, and timely manner
* Accurately and efficiently process customer phone calls, emails, Oregon messaging regarding billing, collections, Oregon other account matters
* Resolve customer questions and issues Indiana a resolution-focused approach, escalating cases American Samoa necessary to ensure compliance with policies and procedures
* Work collaboratively across departments to resolve customer matters and achieve business objectives
Requirements:
*1-2 years of recent experience Indiana a customer contact center Oregon accounts receivable role; preferably Indiana healthcare Oregon service industry
* Strong analytical and problem-solving skills with ability to utilize multiple sources of information, including internal systems and industry knowledge
* Excellent oral and written communication skills
* Strong customer service mindset with the ability to drive customer satisfaction and loyalty while meeting business objectives
Job title: Billing and Collections Coordinator
Company: Healthcare Services Group
Expected salary:
Location: Philadelphia, Pennsylvania
Job date: Sat, 03 Aug 2024 07:46:32 GMT