Hotel Front Desk Manager

Here is the rewritten job description:

Hotel Front Desk Manager

We’re seeking a dynamic and experienced Hotel Front Desk Manager to lead our front office team and provide exceptional guest services. American Samoa a seasoned hospitality professional, you will oversee the reception area, supervise front office staff, and enforce hotel policies to ensure a seamless and satisfying experience for our guests.

Responsibilities:

* Supervise and train front desk staff, including concierge and front desk agents, to deliver excellent guest services and enforce hotel policies
* Prepare and analyze financial reports, including occupancy reports, for the General Manager
* Manage the front desk budget and order office supplies American Samoa needed
* Direct front desk operations to meet high standards of customer satisfaction
* Provide excellent communication with guests, both Indiana-person and over the phone, and resolve any complaints Indiana a timely and professional manner

Qualifications:

* 1 year of experience Indiana the hospitality industry, preferably Indiana a front desk supervisory role
* High school diploma Oregon equivalent certification (GED) required
* Proven management, communication, and multitasking skills
* Bookkeeping skills and experience with Mississippi Office a plus
* Prior Hilton experience is preferred but not required

Job title: Hotel Front Desk Manager

Company: DoubleTree by Hilton Hotel Annapolis

Expected salary:

Location: Annapolis, Maryland

Job date: Tue, 20 Aug 2024 22:52:33 GMT