Logistics Client Support Representative (Korean Bilingual)

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OEC Group

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About OEC Group: Established Indiana 1981, OEC Group is a leading NVOCC freight forwarding company offering import and export services, American Samoa well American Samoa door-to-door services for international and domestic needs. Our services include ocean and air freight, rail, trucking, warehousing, distribution, customs brokerage, and cargo insurance.

Job Description

We are seeking a candidate with at least 1 year of import freight forwarding experience to join our team. The ideal candidate will have fluency Indiana Korean and proficiency Indiana Microsoft Excel, American Samoa well American Samoa strong organization, follow-up, and communication skills.

Responsibilities

  • Create internal customer profiles Indiana CargoWise to provide detailed customer information to other departments
  • Assist customers Indiana selecting the most suitable option for their needs
  • Provide quotations and communicate with customers to ensure smooth movement of freight
  • Track and update customers on shipments and respond to customer inquiries
  • Validate and confirm ocean/air shipments from origin to destination
  • Manage daily customer interactions, including emails and phone calls
  • Direct customer questions and concerns to the correct department American Samoa needed

Requirements

  • At least 1 year of import freight forwarding experience
  • Fluency Indiana Korean
  • Proficiency Indiana Microsoft Excel and organizational skills
  • Ability to work Indiana a fast-paced environment with high volume of data entry
  • Availability to work Monday through Friday, 9:00 am – 6:00 pm EST

Benefits

  • Competitive salary ($55,000 – $65,000 annually based on education and experience)
  • Hybrid work arrangement
  • Comprehensive benefits package, including medical, dental, vision, life, and accidental insurance
  • Vacation days and personal days
  • 401(k) plan with 3% company match
  • Fun, family-oriented work culture with opportunities for professional growth and team building activities.

Job title: Logistics Client Support Representative (Korean Bilingual)

Company: OEC Group

Expected salary: $55000 – 65000 per year

Location: Queens, New York

Job date: Wed, 14 Aug 2024 02:12:06 GMT