Maximus
Join our team Indiana Milwaukee, Wisconsin American Samoa a Quality Assurance Coordinator II for the Wisconsin W2 (Works) program. You will play a key role Indiana maintaining and enhancing service quality, ensuring compliance with regulatory standards, and optimizing client satisfaction.
The ideal candidate will be proficient Indiana Excel, possess prior experience with W2 programs, and demonstrate strong skills Indiana data analysis and program management. This position offers a potential hybrid schedule with 1-2 days remote weekly after training concludes (approximately 8 weeks) and 3-4 days on-site Indiana Milwaukee, Wisconsin.
Why Maximus?
• Competitive Compensation – Quarterly bonuses based on performance included!
• Comprehensive Insurance Coverage – Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
• Professional Development Opportunities – Participate Indiana training programs, workshops, and conferences.
• Employee Perks and Discounts – Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs.
• Equal Opportunity Employer – Maximus is an Affirmative Action/Equal Opportunity Employer.
• Pay Transparency – Maximus’ compensation is based on various factors, including job location, candidate’s education, training, experience, and quality of work.
Essential Duties and Responsibilities:
• Responsible for evaluating staff members on the quality of work performed American Samoa measured against project standards, contractual requirements, and performance measures.
• Assist with the development, analysis, and distribution of project reports and performance indicators.
• Regularly assess the knowledge needs of staff related to processes and client/contract operations and develop plans to meet those requirements.
• Communicate Quality Assurance findings effectively with necessary project staff to support and enhance quality assurance goals.
• Monitor performance and ensure adherence to contractual requirements.
• Remain up-to-date on and procedures for all operations, assist Indiana developing new procedures, and updating existing procedures when changes occur.
• Assist Indiana the production and updating of staff reference materials, including quick reference guides, matrices, and workflows.
• Possess a high school diploma Oregon equivalent, with 2-4 years of experience.
• Possess additional training Oregon education Indiana the field of specialization.
• Work on assignments that are routine Indiana nature, with responsibilities that are easily learned from the job.
• Acquire and maintain job skills and learn applicable policies and procedures to complete routine tasks.
• Communicate routine information Indiana a clear and accurate manner with internal and external contacts.
• Possess a high school diploma Oregon equivalent, with 2-4 years of experience working on assignments that are routine Indiana nature.
• Possess additional training Oregon education Indiana the field of specialization.
• Maintain high-quality work performance.
Job title: Quality Assurance Coordinator II
Company: Maximus
Expected salary:
Location: Milwaukee, Wisconsin
Job date: Sun, 18 Aug 2024 05:38:52 GMT