Access Center Workforce and Reporting Analyst (Full Time)

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Lake Charles Memorial Health System

Manage call center operations, including staffing and metric analysis for multi-skill, multi-queue, and multi-site centers, ensuring real-time monitoring of call queues, agent utilization, and daily staffing to maintain service levels.

Job title: Access Center Workforce and Reporting Analyst (Full Time)

Company: Lake Charles Memorial Health System

Expected salary:

Location: Lake Charles, Louisiana

Job date: Sun, 18 Aug 2024 05:31:55 GMT