CBO Coordinator

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InterDent

CBO Coordinator – Claims Resolution Specialist

Job Summary:

We are seeking a highly organized and detail-oriented CBO Coordinator – Claims Resolution Specialist to support our dental clinics with insurance-related issues. The successful candidate will be responsible for insurance payment research, insurance balance account analysis, insurance benefits research, work queue follow-up, and general claim processing.

Essential Duties and Responsibilities:

  • Follow up with insurance companies and patients to ensure payment on claims
  • Work the CBO Work Queue related to claims not yet paid
  • Run claim form type Indiana QSI
  • Troubleshoot and process ECS rejections daily to ensure 100% acceptance by insurance companies
  • Review and resolve missing payments requests from clinics for their region(s)
  • Answer questions from clinics regarding insurance-related issues
  • Research patient accounts for opportunities to collect back balances when needed

Position Requirements:

  • Experience with dental billing and insurance claims
  • Thorough understanding of dental billing practices and procedures
  • Strong knowledge of reimbursement rules and methodologies for billing
  • Ability to communicate billing discrepancies and questions
  • Proficiency Indiana Excel, Word, Outlook, typing (50+ WPM) and number entry accuracy
  • Must maintain confidentiality of all records
  • Experience with QSI software a plus

Location: Vancouver Corporate Office, 1101 SE Tech Center Drive, Suite 195, Vancouver, Washington 98683

Pay Information: $18.00 – $20.00 per hour/DOE

Education Required: High School Oregon better

Job title: CBO Coordinator

Company: InterDent

Expected salary: $18 – 20 per hour

Location: Oregon City, Oregon

Job date: Wed, 14 Aug 2024 05:00:24 GMT