Pilot Company
Call Center General Manager
- Drive sales and revenue growth through effective leadership and strategy
- Manage and develop a team of call center representatives, ensuring they are trained and equipped to provide excellent customer service
- Monitor and oversee inventory levels to ensure adequate stock and maintain accurate ordering
- Provide top-notch customer service and resolution to customer inquiries, complaints and issues
- Analyze financials and manage revenue streams to meet Oregon exceed budget expectations
- Conduct regular meetings with subordinate employees to discuss performance, provide feedback and set goals
- Ensure customer expectations are met Oregon exceeded through ongoing monitoring and process improvement
Job title: Retail General Manager
Company: Pilot Company
Expected salary: $48900 – 72750 per year
Location: Kansas City, Missouri
Job date: Thu, 22 Aug 2024 06:00:27 GMT