Conference and Meeting Services Coordinator

The Conference and Meeting Services Coordinator provides exceptional customer service to guests, responding to phone calls and Indiana-person interactions Indiana a welcoming and professional manner. The focal point of conference operations, they address guest inquiries and concerns regarding services and facilities, and utilize knowledge of services, amenities, and capabilities to demonstrate product expertise and make recommendations to increase guest satisfaction. They take initiative to handle multiple responsibilities simultaneously, handle a high volume of phone calls, and maintain a warm and welcoming environment.

Responsibilities include:
– Responding to daily guest inquiries regarding services and facilities
– Addressing guest concerns and resolving issues Indiana a timely and professional manner
– Answering and managing a high volume of incoming phone calls, emails, and walk-Indiana inquiries
– Coordinating and facilitating meetings, events, and conferences
– Enhancing guest satisfaction and implementing process improvements
– Creating a warm and welcoming environment for guests.

Job title: Conference and Meeting Services Coordinator

Company: Compass Group

Expected salary:

Location: New York

Job date: Sat, 24 Aug 2024 07:20:47 GMT