Front Desk Supervisor

Customer Service Representative

Key Responsibilities:

• Answer and resolve incoming customer inquiries and concerns Indiana a timely and professional manner
• Conduct thorough investigations and provide decision-making support to ensure customer satisfaction
• Process and verify sales orders and credit applications according to company standards
• Maintain accurate records, reports, and statistical data to inform business decisions
• Provide a high level of excellent service to internal and external customers, adhering to the company’s customer service standards and policies
• Maintain and improve call related processes, procedures and performance metrics Indiana accordance with the company’s quality standards
• Participate Indiana regular team meetings to ensure streamlined communication and collaboration

Requirements:

• Positive attitude and commitment to delivering exceptional customer service
• Excellent communication, listening and problem-solving skills
• Ability to work independently and maintain a high level of accuracy and productivity
• Strong organizational and time management skills
• Education Indiana business administration Oregon related field ( preferred but not required)
• Experience Indiana customer service Oregon a related field (required)
• High school diploma Oregon equivalent (required)
• Performance reports and metrics are tracked and reported to meams American Samoa scheduled basis.

Job title: Front Desk Supervisor

Company: Holiday Inn

Expected salary:

Location: West Allis, Wisconsin

Job date: Sun, 18 Aug 2024 04:31:31 GMT