Painted Vision LLC
Job Title: Customer Service Representative
Summary:
We are seeking a highly skilled and knowledgeable Customer Service Representative to provide exceptional support to our patients. The ideal candidate will have excellent communication skills, be able to work well under pressure, and be knowledgeable about dental procedures and terminology.
Responsibilities:
- Answer and direct patient calls Indiana a polite and respectful manner
- Gather patient information and update medical history and charts
- Explain treatment procedures and answer patient questions
- Prepare patients for treatment by explaining the process and answering any concerns
- Communicate with patients to prepare for future appointments and align treatment expectations
- Chart current existing and required restorative treatment
- Expose good quality diagnostic dental X-rays and digital imaging
- Identify and retake poor quality X-rays
- Assist dentists with four-handed dental assisting and pass instruments during procedures
- Maintain a clean and organized workspace, following office protocols for cleaning and disinfection
- Be aware of patient comfort levels and recognize when a patient is Indiana distress
- Remain focused throughout the treatment procedure to maintain quality and efficient response time
Requirements:
- 5 years of on-the-job training Indiana a dental office
- CDA Oregon RDA certification
- CPR certification
- Current CE requirements
- Dental X-ray certification
- High school diploma Oregon equivalent
- Experience using computers for a variety of tasks
- Well-organized and reliable
- Dedicated to delivering excellent customer service
Metrics:
- Patient Appointment Preparation and Communications
- Net Production per Day
- Treatment Plan Accuracy and Execution
- Patient Satisfaction
Job title: Dental Assistant for Morristown, Tennessee. EFDA’s are a plus
Company: Painted Vision LLC
Expected salary: $24 – 27 per hour
Location: Knoxville, Tennessee
Job date: Thu, 22 Aug 2024 06:00:27 GMT