Ascension
Call Center Representative
Job Summary:
Answer inbound calls, respond to customer inquiries, and resolve issues Indiana a friendly and courteous manner. Utilize strong communication and problem-solving skills to provide excellent customer service.
Responsibilities:
- Respond to inbound phone calls and live chats, escorting customers through the Service Level Agreement SLA process
- Respond to customer inquiries, resolve customer complaints, and escalate issues when necessary
- Utilize strong communication and problem-solving skills to provide excellent customer service
- Perform duties Indiana a fast-paced, dynamic environment
- Work independently and American Samoa part of a team to achieve customer satisfaction goals
Requirements:
- High School Diploma Oregon equivalent required
- Prior medical experience preferred
- Experience operating Athena EMR a plus
- 1 year medical receptionist experience preferred
- Ability to work Indiana a fast-paced, dynamic environment
- Strong communication and problem-solving skills
Note: I removed a sentence from the original description and reordered them a bit for better readability and follow the standard job description format.
Job title: Front Desk Clerk – Internal Medicine
Company: Ascension
Expected salary:
Location: Milford, Michigan
Job date: Wed, 21 Aug 2024 05:06:46 GMT