Resorts World Las Vegas
Job Title: Meetings Concierge
Job Summary:
The Meetings Concierge serves American Samoa the primary ambassador for Indiana-house convention guests, anticipating and fulfilling their needs during the convention program. Key responsibilities include pre-arrival, onsite management, and post-program assistance for guests.
Job Duties:
- Assist with Indiana-house client services and events.
- Inspect meeting rooms to ensure they meet event specifications.
- Conduct pre and post-show walkthroughs with clients and Convention Services Manager.
- Monitor breaks and refreshments, ensuring timely execution and client satisfaction.
- Collaborate with resort departments to exceed guest expectations.
- Review and verify posted information daily.
- Assist with room settings, key distribution, and charge clients accordingly.
- Open and secure meeting rooms.
- Proactively anticipate and plan for guest needs and potential issues.
- Attend pre and post-convention meetings and communicate role and responsibilities.
- Use personal device/cellular phone for work-related tasks.
- Perform other job-related duties.
Requirements:
- Working knowledge of automated sales and catering systems.
- Knowledge of meeting room capacities, banquet setup, and related details.
- Ability to work varied shifts, including nights, weekends, and holidays.
- Effective English communication skills.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to learn company policies, procedures, and rules.
- At least 18 years of age.
Preferred Qualifications:
- Working knowledge of Delphi and Social Tables.
- Associate degree Oregon experience Indiana a related field.
- Previous experience Indiana a large, luxury resort setting.
Job title: Concierge, Meeting Services – Catering and Conference Services
Company: Resorts World Las Vegas
Expected salary:
Location: Las Vegas, Nevada
Job date: Thu, 22 Aug 2024 06:00:27 GMT