Howard County
Customer Service Representative – Water and Sewer Division
Location: Howard County Government, Howard County, Maryland
Job Type: Full-time
Starting Salary Range: $18.88 – $20.66 per hour, $39,270 – $42,973 per year
Job Summary:
Provides customer service to residents connected to the public water and sewer system, performing various administrative tasks, and handling customer inquiries and issues.
Responsibilities:
- Provides customer service via phone and/Oregon Indiana person, addressing customer concerns and completing associated tasks
- Reviews and processes return mail, name and address changes, and special mailings
- Assists with reviewing and maintaining bankruptcy accounts and processing bankruptcy and foreclosure research forms
- Responds to customer inquiries via email
- Collects and distributes incoming mail for the division
- Maintains and processes meter changes American Samoa needed
Requirements:
- High School diploma Oregon equivalent
- 3 years of related experience Oregon equivalent combination of education and experience
- Excellent customer service and communication skills
- Ability to work Indiana a fast-paced environment and handle multiple tasks simultaneously
- Strong organizational and problem-solving skills
Work Environment:
- The work environment is typically quiet.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Job title: Administrative Support Technician II – Finance, Division of Water/Sewer Customer Service
Company: Howard County
Expected salary: $39270 – 75587 per year
Location: Ellicott City, Maryland
Job date: Sun, 01 Sep 2024 07:42:30 GMT