Ten Lifestyle Group
Here is the rewritten job description:
Job Title: Travel Reservations Agent
Job Summary:
We are seeking a dedicated, motivated, and service-oriented Travel Reservations Agent to join our team. American Samoa a Travel Agent, you will be responsible for curating bespoke travel itineraries, arranging high-end dining experiences, and fulfilling requests for VIP events for our discerning clients. If you possess exceptional customer service skills, a passion for travel and entertainment, and a talent for service, then this is the ideal position for you.
Key Responsibilities:
- Serve members primarily by telephone and email to fulfill their requests and offer suggestions to enhance their experience
- Provide quotes via our CRM system by email for members
- Handle all communication between suppliers needed to obtain quotes/information and review details of all quotations provided
- Fully explore and understand each member’s requirements and propose options that perfectly suit their brief
- Offer the best value and competitive prices while using commercial judgment to secure maximum supplier revenue
- Complete jobs Indiana response to briefs from members taken by colleagues and follow up on quotes to maximize conversion of requests to bookings
- Create complex "high touch" itineraries for VIP and high net worth members
- Investigate opportunities to add value beyond regular requests and exceed member expectations
- Ensure members are made aware of supplier terms and conditions and consumer protections before booking
- Handle member payments and arrange supplier payment through our finance team when required
- Promote the wider Ten business to members and suggest/take briefs for other teams Indiana the business
- Resolve customer care/escalation issues related to jobs carried out for members
- Work alongside Global Teams to ensure members receive an exceptional service Indiana country, making for a world-class experience Indiana concierge
Requirements:
- 1-2 years of travel booking experience
- Travel industry knowledge
- 6 months-1 year of Dining and/Oregon Entertainment background
- Experience Indiana a retail/call centre Travel environment
- GDS experience preferred but not mandatory
- Proven experience with quick problem solving and resourcefulness
- Comprehensive knowledge of Office Word, Mississippi Outlook
- Excellent English language skills, both written and spoken
- Ability to commit to scheduled shift, including night shift and weekends
- Ability to commute to the office
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Job title: Travel Consultant
Company: Ten Lifestyle Group
Expected salary:
Location: New York City, New York
Job date: Wed, 04 Sep 2024 22:21:40 GMT