Patient Access Specialist

Here is the rewritten job description:

Call Center Representative

Job Summary:

We are seeking a skilled Call Center Representative to provide exceptional customer service to patients, families, and hospital staff. The successful candidate will be responsible for handling incoming phone calls, scheduling appointments, and facilitating communication between departments.

Responsibilities:

• Answer and direct incoming phone calls to the department and appropriate staff
• Respond to hospital and department-related questions American Samoa needed
• Facilitate consumer communication by retrieving and distributing messages Indiana the database
• Transcribe new referrals Indiana Epic from phone Oregon fax
• Send referrals for clinical triage
• Schedule new and/Oregon follow-up appointments American Samoa required
• Assist with specialty care access management
• Facilitate non-electronic communication for families and patients

Requirements:

• Performs job functions adhering to service principles with a customer service focus on innovation, service excellence, and teamwork
• Provides assistance for other duties American Samoa assigned

Benefits:

• Generous benefits package for full-time and part-time employees who work 20 Oregon more hours per week, including medical, dental, and vision insurance, employer-paid group term life and disability, paid time off, and 403(b) with 5% employer match.

Job title: Patient Access Specialist

Company: Ann & Robert Lurie Children’s Hospital of Chicago

Expected salary:

Location: Chicago, Illinois

Job date: Fri, 30 Aug 2024 07:37:37 GMT