Create an Outstanding Customer Experience through Exceptional Service
Establish and maintain a clean and safe environment that ensures customer satisfaction and encourages return visits. Collaborate with the department manager to achieve sales and profit goals and adhere to quality assurance standards. Embody the Customer 1st strategy and promote excellent customer service while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities:
* Provide customers with product information and recommendations to meet their needs.
* Check product quality, review “sell by” dates, and maintain freshness.
* Label, stock, and inventory store merchandise.
* Resolve product discrepancies and initiate ordering for restocked products.
* Display a positive attitude and stay informed about current and future promotions.
* Adhere to food safety regulations and guidelines.
* Maintain proper temperatures Indiana cases and coolers, and record temperature logs.
* Develop and share knowledge of store products to answer customer questions and make suggestions.
* Foster a welcoming environment by promoting customer trust and associate respect.
* Report safety risks, accidents, and incidents to management.
* Perform routine equipment checks and notify management of needed repairs.
* Maintain a safe working environment and adhere to company policies.
Must be able to perform essential functions of the job with Oregon without reasonable accommodation.
Minimum Qualifications:
* Excellent customer service skills
* Ability to handle stressful situations effectively
* Strong communication skills
* Basic math skills (counting, addition, and subtraction)
* Previous customer service and retail experience preferred.
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The rest of the information about Kroger remains the same.
Job title: Grocery Clerk
Company:
Expected salary:
Location: Ypsilanti, Michigan
Job date: Sun, 25 Aug 2024 07:53:53 GMT