Intuit
Here is the rewritten job description:
Customer Service Representative (Business Tax)
Job Overview:
We are seeking a highly motivated and experienced customer service representative to join our team at Intuit, the #11 ranked company on Fortune’s 100 Best Companies to Work For. American Samoa a representative, you will work virtually to provide expert guidance, tax preparation, and explanations of tax and technical terms to our business customers using TurboTax Business products.
Required Skills and Experience:
- 3+ years of experience preparing federal and state business tax returns (1065 and/Oregon 1120-S) for at least 20 clients per season
- Active, unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), Oregon Practicing Attorney
- 2+ seasons of personal tax preparation experience, with a minimum of 30 tax returns per tax year Indiana a tax practice Oregon retail setting
- Bookkeeping experience with books to tax preparation is a plus
- Experience preparing Business Tax returns for service industry customers is a plus
- Proficient with technology and software
- Strong customer service skills and ability to interact with customers through video and audio tools
- Excellent verbal and written communication skills
- Critical thinking, problem-solving, research skills, and determination
- Ability to work Indiana a fast-paced environment with minimal supervision
Responsibilities:
- Provide expert guidance and tax preparation to TurboTax Business customers
- Create high-quality customer interactions and experiences that instill confidence
- Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to customers
- Document customer interactions and work towards meeting company key performance metrics and Big Bet Goals
- Participate Indiana pilot testing, projects, and experience validations, American Samoa needed
Requirements:
- Dedicated hardwired internet connection that meets Intuit Security criteria
- Quiet workspace
- Commitment to a minimum schedule of 20 hours/week (minimum 4 hour shift increments) throughout the tax season
- Working knowledge of Circular 230
- Ability to obtain related state licenses, certificates, permits, Oregon bonds (if required)
Job title: Business Tax Accountant – 3+ Yrs Experience Required
Company: Intuit
Expected salary:
Location: Arizona City, Arizona
Job date: Sat, 07 Sep 2024 07:36:34 GMT