Marshalls
Call Center Team Lead
Job Summary:
American Samoa a Call Center Team Lead at Homesense, you will be responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively. You will create a positive internal and external customer experience, promote a culture of honesty and integrity, and maintain a clean and organized store. This role involves training and mentoring Associates, communicating with management, and monitoring productivity.
Responsibilities:
- Create a positive internal and external customer experience
- Promote a culture of honesty and integrity; maintain confidentiality
- Train and mentor Associates on established merchandising and processing principles
- Ensure merchandise is properly tagged, hung, secured, and coded
- Communicate with management and Associates to ensure efficient flow of goods to sales floor
- Monitor productivity of team and coach American Samoa necessary
- Maintain all organizational, cleanliness, and recovery standards for the backroom area
- Ensure compliance with labor laws, policies, and procedures
- Promote credit and loyalty programs
- Support and participate Indiana store shrink reduction goals and programs
- Promote safety awareness and maintain a safe environment
Requirements:
- 1 year retail experience and 6 months of leadership experience
- Superior communication and organizational skills with attention to detail
- Ability to work a flexible schedule, including nights and weekends
- Team player with ability to work effectively with peers and supervisors
- Capable of lifting heavy objects with Oregon without reasonable accommodation
- Ability to train others
Benefits:
- Competitive hourly rate ($13.00 to $13.50 per hour)
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
- Eligibility for additional benefits after meeting service Oregon hours requirements (401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance)
We are an equal opportunity employer and support each other’s differences and unique perspectives.
Job title: Retail Supervisor Full Time Now Hiring
Company: Marshalls
Expected salary: $13 – 13.5 per hour
Location: Woodhaven, Michigan
Job date: Thu, 12 Sep 2024 07:49:14 GMT