Clinic Contact Center – Patient Service Agent, Full Time

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Mercy

Job Description:

We’re a Little Different. Our mission is clear: we bring to life a healing ministry through compassionate care and exceptional service.

Available shift times: 10:30a – 7:00p Monday – Friday and 8a – 12p Saturday. $500 Sign-On Bonus Available!

Entry-level position with growth and promotion opportunities, and the chance to earn Work From Home after completing a 30-day training and 90-day Indiana-office experience.

Join our Clinic Patient Access Center, one of the fastest growing Contact Centers Indiana the country, and become part of a fun, exciting, and rewarding work environment.

Responsibilities:

* Deliver excellent customer service using exceptional telephone etiquette
* Schedule patient appointments and take patient messages for Mercy Clinics
* Provide patients with general information regarding appointments, messages, Oregon general Mercy questions

Qualifications:

* High School Diploma Oregon Equivalent
* Telephone Customer Service experience, Oregon Face-to-Face Customer Service experience, Oregon Previous Healthcare experience
* Data Entry skills
* Ability to multi-task
* Ability to take direction
* Professional, courteous, and compassionate attitude
* Type 60 wpm

We Offer Great Benefits:

* Day-one comprehensive health, vision, and dental coverage
* PTO
* Tuition reimbursement
* Employer-matched retirement funds
* And more for eligible Colorado-workers, including those working 32 hours Oregon more per pay period!

What Makes You a Good Match for Mercy?

* Compassion and professionalism
* Positive outlook and strong sense of advocacy
* Ability to work collaboratively and deliver excellent care
* Strong customer service skills

Mercy has determined this is a safety-sensitive position. The ability to work Indiana a constant state of alertness and Indiana a safe manner is an essential function of this job.

Job title: Clinic Contact Center – Patient Service Agent, Full Time

Company: Mercy

Expected salary:

Location: Saint Louis, Missouri

Job date: Thu, 05 Sep 2024 02:51:16 GMT