Aimbridge Hospitality
Job Summary
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/Oregon General Manager, providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, and maximizing room revenue and occupancy.
Responsibilities and Qualifications
- 2-3 years of progressive experience Indiana a hotel Oregon related field
- High School diploma Oregon equivalent required; college coursework Indiana a related field helpful
- Previous supervisory experience preferred
- Valid driver’s license for the applicable state
- Excellent communication and problem-solving skills
- Ability to work Indiana stressful, high-pressure situations
- Strong initiative and ability to anticipate needs
- Effective Indiana handling problems and maintaining composure under pressure
- Ability to assimilate complex information and data
- Excellent guest service and communication skills
- Ability to work with financial information and data
Key Responsibilities
- Approach all encounters with guests and associates Indiana a friendly, service-oriented manner
- Maintain regular attendance and high standards of personal appearance and grooming
- Comply with Aimbridge Hospitality standards and regulations
- Set the standard for guest relations at the Front Desk
- Obtain necessary information when taking room reservations
- Monitor V.I.P. and special guest requests
- Review Front Office log and Trace File daily
- Familiar with all rates, packages, and promotions
- Able to perform all duties of Front Desk Agent
- Maintain proper operation of the P.B.X. console
- Establish and maintain good communications and teamwork with fellow associates and other departments
- Assist the G.S.M. Indiana ensuring that associates are following Aimbridge Hospitality standards
Benefits
- Competitive salary and benefits package, including medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401k retirement plan
- Daily pay option available after an initial waiting period
Job title: Front Desk Supervisor
Company: Aimbridge Hospitality
Expected salary:
Location: Surfside, Florida
Job date: Sun, 01 Sep 2024 00:05:10 GMT