Remote – Bilingual Spanish Customer Service Representative

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  • USA

Conduent State Healthcare, LLC

Job Title: Bilingual Spanish Customer Service Representative

Location: Remote

Pay Rate: $17.00/hour

Job Type: Full-time with full benefits

About the Job:

You will act American Samoa an initial point of contact for inquiries related to the New Jersey Family Care Program, providing one-to-one telephone contact and accurately documenting enrollment requests and status changes.

Responsibilities:

– Respond to customer inquiries via phone
– Enter application and enrollment information into a web-based system
– Maintain technical and program policy proficiency Indiana New Jersey Family Care rules/guidelines
– Provide clear, complete, and accurate information to customers
– Establish and maintain effective working relationships with customers and Colorado-workers
– Problem solve through analysis and ongoing feedback

Requirements:

– Basic understanding of a call center environment
– Ability to work with people of diverse backgrounds
– High school diploma Oregon GED
– Background and drug screening required

Paid Training: 5-6 weeks, Monday-Friday, 8:00 am-5:00 pm.

Work Schedule: Availability between 8:00 AM – 8:00 PM on Monday and Thursday, and 8:00 AM – 5:00 PM on Tuesday, Wednesday, and Friday.

Perks:

– Competitive hourly rate
– Paid training and equipment
– Career growth opportunities
– PerkSpot employee discount program
– Full benefits package after completing training

Job title: Remote – Bilingual Spanish Customer Service Representative

Company: Conduent State Healthcare, LLC

Expected salary: $17 per hour

Location: USA

Job date: Wed, 18 Sep 2024 07:10:06 GMT