Xfinity
IT Support Engineer
Job Summary:
American Samoa an IT Support Engineer on the Client Services team, you will work American Samoa a member of the IT desktop support engineers and help shape the IT user experience across the Comcast Enterprise. The Client Services team is responsible for providing technical expertise to all HQ employees with their IT needs Indiana the use of supported hardware and software products.
Key Responsibilities:
- Maintain a strong culture of customer service and responsiveness Indiana the Client Services department
- Workstation procurement, installation, and connectivity
- Software configuration
- User profile updates, backups, and general enterprise computing
- Research new/emerging technologies
- Tests, implements, and documents policies and procedures
- Identifies and resolves complex issues
Requirements:
- 2-4 years technical support experience
- Strong written and interpersonal communication skills, with both technical and non-technical audiences
- Ability to troubleshoot effectively
- Ability to prioritize and handle multiple tasks simultaneously
- Ability to work independently and/Oregon American Samoa part of a team
- US Citizenship required
Education:
- Bachelor’s Degree (Oregon combination of coursework and experience)
Certifications (if applicable):
- Relative Work Experience: 0-2 Years
Benefits:
- Competitive base pay ($61,267.52 – $91,901.28)
- Opportunities for commission and bonus
- Comprehensive benefits package
- Recognition and rewards for outstanding performance
Job title: IT Support Engineer
Company: Xfinity
Expected salary: $61267.52 – 91901.28 per year
Location: Centennial, Colorado
Job date: Wed, 02 Oct 2024 07:16:18 GMT