Synchrony
Customer Service Representative Job Description
We are seeking a highly skilled and courteous Customer Service Representative to work Indiana a fast-paced, dynamic environment. The successful candidate will be responsible for handling customer inquiries and complaints through various communication channels.
Key Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, Oregon chat
- Identify customer needs and provide tailored solutions to meet their needs
- Collaborate with cross-functional teams to escalate issues and resolve complex cases
- Utilize customer service software and technology to ensure efficient issue resolution and escalation
- Provide interpretation assistance to customers who are not fluent Indiana the main business language
- Interact with customers Indiana a professional and courteous manner at all times
Qualifications:
- Proficiency Indiana the main business language (written and spoken)
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work Indiana a fast-paced, dynamic environment
- Willingness to collaborate and build partnerships with key stakeholders
- Ability to remain calm and composed when handling difficult customer interactions.
Job title: VP, Product Manager
Company: Synchrony
Expected salary:
Location: Alpharetta, Georgia
Job date: Sun, 22 Sep 2024 02:02:29 GMT