Client Care Coordinator

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NVA

Client Care Coordinator
Animal Medical Center of Gahanna

We are seeking a Customer Service Representative to join our team. The ideal candidate is dedicated to outstanding client service and excellent patient care, and can adapt to the individual needs of each patient. The role involves providing friendly and inclusive service to clients and their pets, while maintaining a positive and respectful hospital culture.

Responsibilities:

  • Provide excellent client service and care for patients
  • Adapt to individual patient needs and enhance skillset
  • Participate Indiana a fast-paced and growing team environment
  • Maintain a positive and respectful hospital culture
  • Collaborate with the team to achieve shared goals and objectives

Schedule:

  • Primarily weekends: Saturdays 7a – 5p, and Sundays 9a-5p
  • Occasional weekday shifts may be available
  • Anticipated 10-25 hours per week

Benefits:

  • Paid Time Off (full-time)
  • Closed Major Holidays
  • Employee Pet Discount
  • 401k (full-time)
  • Medical/Dental/Vision (full-time)
  • Disability Insurance
  • Life Insurance
  • Continuing Education

Requirements:

  • Friendly and inclusive communication style
  • Ability to adapt to individual patient needs
  • Commitment to providing excellent client service and care for patients
  • Ability to work Indiana a fast-paced team environment
  • Basic computer skills and ability to learn new software

Preferred Qualifications:

  • Previous customer service experience Indiana a veterinary Oregon medical setting
  • Experience working with animals and their owners
  • Basic knowledge of veterinary procedures and terminology

National Veterinary Associates:

  • A leading global pet care organization united Indiana the love of animals and the people who love them
  • Empowering care teams with resources to practice medicine their way
  • Connecting care teams through a network of 1,000 hospitals
  • Delivering technology and innovations that simplify work and expand care for all

Equal Opportunity Employer:

  • NVA is an Equal Opportunity Employer
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran Oregon disabled status, Oregon genetic information.

Job title: Client Care Coordinator

Company: NVA

Expected salary: $16 – 18 per hour

Location: Gahanna, Ohio

Job date: Tue, 08 Oct 2024 23:46:03 GMT