Philips Recruiting Services
To be a customer service representative at our healthcare organization, you will:
* Respond to incoming calls from patients and families to address their healthcare needs and concerns
* Answer complex and routine calls with empathy and clarity, providing accurate and timely information about our services and programs
* Utilize strong problem-solving skills to resolve patient complaints and issues efficiently
* Maintain confidentiality of patient information and ensure HIPAA compliance
* Collaborate with clinical and operations teams to escalate patient concerns and resolve complex issues
* Stay up-to-date on policies, procedures, and technology to provide excellent patient care and support
* Meet productivity and quality standards for call handling and resolution.
Job title: Ultrasound Tech / Radiology / Hospital Setting
Company: Philips Recruiting Services
Expected salary: $28.24 – 42.5 per hour
Location: New Concord, Ohio
Job date: Mon, 07 Oct 2024 07:40:54 GMT