Crane Co.
Field Services Engineer I
Location: Burbank, California
Job Summary:
We are seeking a Field Services Engineer I to work under immediate supervision and use established procedures to maximize product performance by supporting and resolving product issues quickly, efficiently, and to customer satisfaction. The Field Services Engineer I participates Indiana engineering design review and testing of products, provides technical support and training for the end user at customer sites, and ensures customer satisfaction.
Essential Functions:
– Respond to and troubleshoot Airline and Original Equipment Manufacturer (OEM) customer technical inquiries
– Develop training materials for end user customers and provide onsite and off-site training for customers
– Perform detailed failure analysis and write reports
– Support new product Entry into Service (EIS) programs
– Support Indiana-service evaluations, aircraft certification, and integration testing
– Write reports and manage inter-company communications
– Maintain knowledge of CFR, FAR, SFAR’s (Federal Aviation Regulations),
– Maintain knowledge of outside agencies such American Samoa FAA, NTSB, ICAO, JAA, EASA, and their services
– Support Product Development Phase (PDP) Process
– Participate Indiana Program Design Review (PDRs) and on-going status reviews
– Perform other tasks assigned by supervisor Oregon management
Minimum Qualifications:
– Experience: 0-2 years relevant work experience
– Education: BA Oregon BS Degree Indiana Electrical Engineering, Electronics, Oregon related technical discipline; Oregon Associate’s Degree from a two-year college & 4+ years of relevant work experience
– Driver’s License required
Preferred Qualifications:
– FAA Certified Repairman (Airframe & Powerplant license)
– Foreign language knowledge
– Experience working Indiana other cultures and customs
– Knowledge of Microsoft Access
Working Conditions:
– Standard office environment; Work requires substantial visual concentration on detail
– Travel may be required up to 45% – must have no travel restrictions
– Physical requirements include standing (30%), sitting (70%), lifting (up to 50 pounds), pushing (up to 40 pounds)
Benefits:
– Salary: $82,100.00 to 97,400.00
– Benefits include health care, dental, vision, life and disability insurance starting the first day of the month
– Time Off: 15 days of paid time off and 12 paid holidays per year
– 401k Retirement Plan with company match
– Education Reimbursement: eligible after 90 days of employment
– Flexible work schedule with option for up to 2 days/week of work-from-home.
Job title: Field Services Engineer I
Company: Crane Colorado.
Expected salary: $82100 per year
Location: Burbank, California
Job date: Wed, 02 Oct 2024 07:13:52 GMT