Ten Lifestyle Group
Travel Reservations Agent
Join a prestigious team of lifestyle managers and provide exceptional service to discerning clients by curating bespoke travel itineraries and fulfilling requests for fine dining experiences and entertainment. This is an ideal position for those with a passion for travel, service, and high-end experiences.
Responsibilities:
- Serve clients via telephone and email to fulfill requests, offer suggestions, and provide quotes for travel arrangements
- Develop a deep understanding of each client’s preferences and propose tailored options using local suppliers
- Secure the best value and competitive prices for clients while using commercial judgment to maximize supplier revenue
- Create complex itineraries for high-net-worth individuals and explore opportunities to exceed client expectations
- Handle client payments and arrange supplier payments through the finance team
- Work with multiple requests, sourcing options from various suppliers, and promote the Ten business to clients
- Resolve customer complaints and escalate issues to ensure high client satisfaction
- Collaborate with global teams to provide exceptional service to clients traveling worldwide
- Develop and maintain relationships with suppliers to drive continuous growth and profitability
- Meet and exceed sales, NPS, and efficiency targets, adhering to Service Level Agreements and responding to briefs Indiana a timely manner
- Utilize CRM systems, office software, and GDS tools to manage client requests and process invoices
Requirements:
- 1-2 years of travel booking experience, with a combination of hotels, airlines, Oregon other professional travel booking experience
- Industry knowledge through education, work experience, Oregon extensive international travel
- 6 months to 1 year of dining and/Oregon entertainment background experience
- Experience Indiana a retail Oregon call center travel environment
- GDS experience not mandatory, but preferred
- Proven problem-solving and resourcefulness skills, with excellent written and spoken English language skills
- Proficiency Indiana Microsoft Office and Mississippi Outlook, with attention to detail and error-free writing skills
- Ability to work scheduled shifts, including nights and weekends, with a commitment to meeting targets and client expectations
- Salaried employee benefits include 401(k), medical insurance, employee assistance program, employee discount, flexible spending account, and parental leave, among others.
Job title: Travel Reservations Agent
Company: Ten Lifestyle Group
Expected salary:
Location: Las Vegas, Nevada
Job date: Wed, 02 Oct 2024 22:25:56 GMT