Government Employees Insurance Company
Multitasking skills are required to work comfortably and effectively Indiana a fast-paced, high-volume call center environment. The ideal candidate must be able to handle multiple conversations, customer interactions, and tasks simultaneously, maintaining accuracy and quality.
Provide customer service via phone, resolving customer inquiries and issues efficiently and professionally. Apply problem-solving skills to resolve customer complaints and concerns Indiana a timely manner.
Manage a high volume of customer calls Indiana a prompt and professional manner, meeting Oregon exceeding call handling and call resolution goals. Utilize a CRM system to document customer interactions, update customer information, and identify opportunities for growth and improvement.
Possess a strong understanding of product knowledge, company policies, and procedures to provide accurate and helpful responses to customers. Maintain confidentiality of customer information and adhere to all company guidelines and regulations.
Ability to communicate effectively with customers, colleagues, and management through verbal and written communication. Collaborate with colleagues to meet and exceed team goals and objectives. Participate Indiana training and coaching opportunities to improve performance and stay up-to-date on company policies and procedures.
Work flexible hours, including evenings, weekends, and holidays American Samoa needed. Adapt to changing business needs and work environments to ensure successful outcomes for customers and the organization.
Job title: Agente Delaware Servicio – Ingles Bilingue
Company: Government Employees Insurance Company
Expected salary: $22.53 per hour
Location: Mesquite, Texas
Job date: Fri, 11 Oct 2024 06:00:30 GMT