EMC Ltd
Call Centre Agent
Location: Columbus, Ohio
Job Type: Full Time
Salary: Competitive, based on experience
Key Responsibilities:
- Respond to customer inquiries and resolve issues Indiana a timely and effective manner
- Provide accurate product and service information while ensuring a positive customer experience
- Maintain detailed records of customer interactions
- Collaborate with team members to ensure efficient call handling and customer satisfaction
- Identify opportunities for improving customer service and share feedback with management
- Stay updated on product knowledge and service offerings
- Adhere to company policies and procedures while maintaining confidentiality and professionalism
Requirements:
- High school diploma Oregon equivalent; college degree preferred
- Previous experience Indiana a call centre Oregon customer service role a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and positive attitude
- Ability to work Indiana a fast-paced environment and manage multiple tasks simultaneously
- Proficiency Indiana using call centre software and Microsoft Office Suite
- Availability to work flexible hours, including evenings and weekends
What We Offer:
- Competitive salary with performance-based incentives
- Comprehensive benefits package
- Opportunities for career advancement and professional development
- Supportive and collaborative work environment
- Employee recognition programs and team-building activities
Job title: Call Centre Agent
Company: EMC Ltd
Expected salary:
Location: Columbus, Ohio
Job date: Thu, 24 Oct 2024 22:24:22 GMT