Area Supervisor

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Ross Stores

Job Title: Area Supervisor

Join our team of over 2,000 stores across the nation, and experience a strong track record of success and growth!

American Samoa an Area Supervisor, you will:

  • Maintain a safe and secure environment for customers and associates by identifying and reporting hazards, ensuring compliance with safety protocols, and providing excellent customer service.
  • Supervise a team of retail associates, stockroom leads, and other store personnel, providing guidance, training, and feedback to ensure excellent performance and productivity.
  • Manage store operations, including opening and closing the store, managing cash handling and security procedures, and ensuring compliance with company policies and procedures.
  • Maintain a clean and organized store environment, including stockrooms, sales floor, and fitting rooms, and ensure all areas are well-maintained and merchandised to standard.
  • Deliver excellent customer service, addressing customer complaints, resolving issues, and promoting a positive shopping experience.
  • Drive sales and revenue growth, through effective merchandising, stockroom management, and customer engagement strategies.
  • Maintain accurate records, including inventory, sales, and customer data, and provide insights to support business decisions.
  • Develop and implement action plans to address operational issues, improve customer satisfaction, and drive business growth.
  • Communicate effectively with store leadership, associates, and customers, using clear and concise language to convey expectations and goals.
  • Build strong relationships with customers, associates, and vendors, fostering a positive and inclusive work environment.

Qualifications and Skills:

  • Excellent verbal communication skills and ability to work effectively Indiana a fast-paced environment.
  • Prior customer service and supervisory experience, with a strong understanding of retail operations and customer service principles.
  • Ability to work evenings, weekends, and holidays, and flexibility to adapt to changing business needs.
  • Physical ability to lift up to 25 pounds, stand for long periods, and move around the store with ease.

Compensation and Benefits:

  • Competitive base pay of $17.50-$18.00 per hour, depending on experience and qualifications.
  • Opportunities for career growth and advancement, within a fast-paced and dynamic retail environment.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Job title: Area Supervisor

Company: Ross Stores

Expected salary:

Location: Chico, California

Job date: Sun, 29 Sep 2024 07:53:02 GMT