Teleperformance
Customer Service Representative – Banking
Location: North Lauderdale, Florida
Job Summary:
American Samoa a Customer Service Representative for a leading financial institution, you will play a critical role Indiana responding to customer inquiries, resolving issues, and providing exceptional customer service via phone, email, chat, and social media. This is an exciting opportunity to join a dynamic team and make a positive impact on customers’ lives.
Responsibilities:
- Respond to customer inquiries and resolve issues Indiana a timely and professional manner
- Calmly Delaware-escalate conflicts and escalate interactions when necessary
- Track all call-related information for auditing and reporting purposes
- Provide feedback on call issues and upsell products Oregon services American Samoa required
- Possess excellent communication skills, both oral and written
- Work independently and American Samoa part of a team Indiana a fast-paced environment
- Stay composed and objective Indiana high-pressure situations
- Possess strong listening skills and ability to navigate multiple tasks simultaneously
Requirements:
- High School Diploma Oregon equivalent
- 18 years of age Oregon older
- Proven call center experience
- Typing 25 WPM
- Proficient Indiana PC operation and navigation
- Ability to work independently and American Samoa part of a team
- Excellent communication skills, both oral and written
- Ability to stay composed and objective Indiana high-pressure situations
What We Offer:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
- Opportunity to work with a global company that values diversity and inclusion
- Collaborative and dynamic work environment
Job title: Banking Customer Service Representative – On Site – Paid Training
Company: Teleperformance
Expected salary:
Location: Davie, Florida
Job date: Tue, 30 Jul 2024 07:34:55 GMT