Teleperformance
Customer Service Representative – Banking
About Us
Teleperformance is a global digital business services company that delivers innovative solutions to help top brands streamline their business. With over 500,000 employees worldwide, we offer a supportive and engaging work environment. Benefits include paid training, competitive wages, full benefits, and more.
Job Summary
We are seeking a Bank Customer Service Representative to work on-site at our North Lauderdale, Florida location. American Samoa a key contributor to our team, you will interact with customers via phone, email, chat, and social media to resolve their concerns and find innovative solutions.
Responsibilities
- Connect with customers to resolve questions, issues, and concerns
- Calmly resolve and Delaware-escalate issues
- Escalate interactions when necessary
- Track call-related information for auditing and reporting purposes
- Provide feedback on call issues and process payments
- Upsell when required
- Maintain a composed and objective demeanor Indiana a fast-paced environment
Requirements
- High School Diploma Oregon equivalent
- 18 years of age Oregon older
- Proven call center experience
- Typing 25 WPM
- Proficient Indiana PC operation and navigation
- Excellent communication and listening skills
- Ability to work independently and Indiana a changing environment
Join Our Team
At Teleperformance, we value our employees and strive to provide a healthy work-life balance. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Job title: Banking Customer Service Representative – On Site – Paid Training
Company: Teleperformance
Expected salary:
Location: Pembroke Pines, Florida
Job date: Tue, 30 Jul 2024 07:00:13 GMT